Privacy Policy

Last Updated: 2024-07-22

Your privacy is important to us. This Privacy Policy explains how BestCV52 ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our website and services (collectively, the "Service").

We are committed to complying with international data protection regulations, including the General Data Protection Regulation (GDPR).

1. Data Controller

For the purposes of the GDPR, BestCV52 is the Data Controller of your personal information. You can find our contact details at the end of this policy.

2. Information We Collect

We may collect information about you in a variety of ways:

• Personal Data You Provide: We collect personally identifiable information, such as your name and email address, when you register for an account or contact us.
• CV and Professional Content: We collect and process the information you voluntarily provide for your CV and cover letters, including work experience, education, skills, and other professional details.
• Usage Data and Analytics: When you visit our Service, we may automatically collect certain information. This includes your IP address, browser type, operating system, referring URLs, and information about how you interact with our site (e.g., pages viewed, time spent). This data is collected through cookies and similar technologies, primarily via Google Analytics. For more details, please see our Cookie Policy.
• Transactional Data: When you make a purchase, we collect information necessary to process your payment, such as your name and transaction details. This is handled by our third-party payment processor, Stripe. We do not store your full payment card details.

3. Legal Basis for Processing Your Information

Under GDPR, we process your personal data under the following legal bases:

• Consent: We process your data for analytics and marketing purposes based on your explicit consent, which you provide and can manage through our cookie banner.
• Performance of a Contract: We process your personal data (like your email and CV content) to provide and maintain the core functionality of the Service you have signed up for.
• Legitimate Interests: We may process your information for our legitimate interests, such as for security purposes to prevent fraud, provided that such processing shall not override your rights and freedoms.
• Legal Obligation: We may process your information to comply with a legal requirement.

4. How We Use Your Information

We use the information we collect to:

• Create and manage your account.
• Provide, operate, and maintain our AI-powered CV optimization Service.
• Improve, personalize, and expand our Service using aggregated and anonymized usage data.
• Communicate with you for customer service, updates, and marketing purposes (where consent is given).
• Process your transactions securely.
• Prevent fraud and ensure the security of our Service.
• Analyze website traffic and user behavior to improve our offerings.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted third-party service providers ("Data Processors") who perform services for us, including:

• Supabase: For database hosting, authentication, and backend services.
• Stripe: For secure payment processing.
• Google Analytics: For website analytics and understanding user behavior.

These third parties are bound by contractual obligations to keep your information confidential and use it only for the purposes for which we disclose it to them. We may also disclose your information if required by law.

6. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. For users in the European Economic Area (EEA), this means your data may be transferred outside the EEA. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that appropriate safeguards are in place.

7. Data Retention and Security

We retain your personal information for as long as your account is active or as needed to provide you our services and fulfill the purposes outlined in this policy. We implement robust technical and organizational security measures to protect your information.

8. Your Data Protection Rights (GDPR)

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information.
• Your right to rectification - You have the right to ask us to rectify information you think is inaccurate or complete information you think is incomplete.
• Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing - You have the right to ask us to restrict the processing of your information in certain circumstances.
• Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability - You have the right to ask that we transfer the information you gave us to another organization, or to you, in certain circumstances.
• Your right to withdraw consent - You can withdraw your consent at any time where we are relying on consent to process your personal information.

To exercise any of these rights, please contact us using the details below. You are not required to pay any charge for exercising your rights.

9. Children's Privacy

Our Service is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: